If you are renting an instrument with us, and there are repairs we need to do, we will give you a loaner instrument for the duration of the repair. When you pick up your repaired instrument, you must return your loaner instrument at the time of pick-up.
If you are having your own instrument repaired by us and you need an instrument while your instrument is being repaired, we offer a short-term rental for the duration of the repair. The short term rental cost is $21.65 (includes tax). When the instrument is repaired, you will be notified by us that the instrument is ready for pickup. You have one week to pickup the instrument. If you have not picked up your instrument or communicated with us within a week of being notified, we will charge you a weekly rent rate of $21.65 (includes tax).
For beginners, this is typically 30 days after the instrument is in the students hands. So if the instrument is delivered to the school with the beginning of school, we have set the date of September 25th. If you pick up the instrument prior to school starting, its 30 days after you pick it up. If you pick it up after school starts, the 1st payment is due that day. (Notice, you get more latitude by ordering early!)
No, your supplies (Accessories) are a 1-time purchase, and are yours to keep. All payments are refundable up until the time the accessory packages are opened.
We deliver these to your school as directed by the band director prior to the start of school. We deliver accessories in a clear sealed bag with the invoice, so directors or parents can double check the items delivered prior to unsealing the package. Payments are in advance but refundable if you change your mind.
Please note that you might be receiving 2 separate orders. If we received the "back ordered" merchandise before our delivery to the school we will create a second accessory packet to complete your order, so you have all your accessories when school starts.
Coming soon!!! Please check back.
Attached we have a downloadable copy of the terms to your agreement. This agreement has been reviewed by the State of Texas to meet all regulatory standards for consumer protection.Terms and Conditions
If you have any questions, please don't hesitate to give us a call at: 972-633-8203