Williamson Music 1st Repair
Step 1
Go to any of our locations, let our Customer Service Representative (CSR) know that you need to drop off your instrument for repair.
- If a repair tech is available, they will look at the instrument on the spot and let you know what needs to be done, and the cost of the repair.
- If a repair tech is unavailable, we will take the instrument in as an estimate and a repair tech will contact you with the cost of the repair.
*No repair work is done without the consent of the customer*
Step 2
The instrument is repaired (Repair time may vary, depending on how busy the shop is and the nature of the repair).
Step 3
We will contact you to let you know your repair is completed and ready to be picked up.
Rental Customers
As a rental customer, we can provide you with a service loaner while your instrument is in the shop, although this service is limited to the number of available loaner instruments in any given location.
- Drop-off: Drop off your instrument at any store location (For store locations click here)
- School pick-up: Contact your local store or your school’s Educational Representative to have your instrument picked up at school.
Non-Rental Customers
If you need an instrument to play while your instrument is in the shop, we offer optional short-term rentals between $20-$25 per week, depending on the instrument.
